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Enterprise Tester automatically synchronizes incidents between itself and the defect tracking system. You can also manually synchronize the interface if required. To  To do this:

1. Open the Admin tab of the tree view and

   select

   expand

   to see

   the

   defect tracker

   Configuration folder

   .

   :

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2. Right click and select Synchronization Monitor. The

    Double-click on Defect Synchronization Monitor

   will display

   .  

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You have two three options:

• Synchronize Tickets Now

This will synchronize incidents that have been updated since the last synchronization has occurred.

• Full Synchronize Tickets Now

This will synchronize all incidents.

• Resynchronize Incidents Now

This will resynchronize all previously synchronized incidents to the external systems.