Field: TicketKey

Description

TicketKey is a reference field on incidents that provides the values of the external key for the defect/issue from the defect tracker.

Examples

The value for the ticket key depends on the project key from the defect tracker and the issue number within the project.

Find all incidents which have the Ticket Key "TEST-1234" (which is a Jira Issue ID in this example):

TicketKey = TEST-1234

See Also

• TicketId

Supported Operators

=, ~, !~, !=, IS, IS NOT

Supported Indexes

Entity

Supported Types

• Incident

Supported Features