Field: Resolution

Description

Resolution is the "resolution" value a user selects when marking an incident as resolved, and describes how the incident was resolved e.g. "Fixed", "Wont Fix", "Can not Reproduce" etc.

Examples

Values are determined by the options available on the Resolution picklist in Enterprise Tester, for example:

Resolution = Fixed

To find all incidents within a project with the incident resolution of Won't fix:

Project = "TEST" AND Resolution = "Won't Fix"

Supported Operators

=, IN, !=, NOT IN, IS, IS NOT

Supported Indexes

Entity

Supported Types

• Incident

Supported Features