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- Periodic schedule occurring every 1 15 minutes, from the external system which will update all incidents that have been updated since the last synchronization. This is conditional on having been previously synchronized.
- Synchronize on change is in the direction of Enterprise Tester to JIRA. A sychronization of all incidents added or updated in Enterprise Tester since last synchronized will be initiated at the time a change occurs to an incident. This synchronization only updates JIRA with the changes made in Enterprise Tester.
The synchronization frequency can also be configured from the Schedules tab. There are 3 options that can be configured:
- Adhoc
- Periodic
- Daily
Note: For Periodic and Daily you can only synchronize Updated Since Last Synchronization.
If you select Synchronize All from the Scope drop down list when you select the Save button the following message will be displayed.
Type | Scope | Direction | Period | Time |
---|---|---|---|---|
Adhoc | You can choose to only update Update entities since the last synchronization or synchronize all Synchronize All. | Four options: | N/A | N/A |
On Change | The scope can not be changed — it will only synchronize those incidents which have just been changed in Enterprise Tester. | Only supported in the Enterprise Tester to JIRA direction. | N/A | N/A |
Periodic | You can only choose to only update Update entities since the last synchronization or synchronize all. | Four options: | Specify the synchronization frequency in minutes. | N/A |
Daily | You can only choose to only update Update entities since the last synchronization or synchronize all. | Four options: | N/A | Specify the time using the (24hr clock) when the synchronization will occur daily. |
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