Page History

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To synchronize with an external system like JIRA or TFS, you or your system administrator will first need to set up the integration and a project link.  Once these have been configured, all new incidents created in Enterprise Tester will be automatically synchronized into the external system.

Adding Incidents During Testing

Multi-step Execution

When an incident is discovered during testing, click on the Add link under the Incident column for the relevant step.

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Single Step Execution

From the single step execution screen, you can add an incident under the Step Incident section on the bottom left by clicking on New.

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The Add Incident screen will display.

Details Tab

Here is a list of inbuilt fields on the incident screen.  The fields available on your screen may differ depending on the field configuration set by your system administrator.

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If you refresh the screen you should now see that some additional details have been added to your incident.  In the top right corner, you'll notice that a hyperlink back to the JIRA or TFS defect is now displayed (called the External Ticket ID) .  You'll also notice that an external Links field has been added that lists all the external systems this incident has been synchronized to.

Comments Tab

On the comments tab you can add any additional comments that you wish to make on the incident.  If you are synchronizing incidents with an external system, the comments in this tab will be updated with all comments made in either Enterprise Tester or the External System.

Attachments Tab

You can view and edit the attachments of an incident from the Attachments tab. A list will appear showing for each attachment the name, size and when it was uploaded.

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To delete an attachment, select the attachment and click on the delete button. 

Relationships Tab

You can view and manage Incident Relationships from the Relationships tab. 

Associated Requirements, Scripts, Script Runs, Automated Tests, Automated Test Runs and Incident relationships are displayed.   These relationships are created automatically when an incident is raised during a test run.  When an incident is raised during testing, it will automatically be associated to the run, the master script (in the Script Library) and the requirement covered by the script.

Editing Relationships

You cannot edit incident relationships. Relationships are based on the the steps which the incident is linked to within automated test runs, script runs and agile runs.

History Tab

The history table allows you to view the changes made to an incident over time, with support for filtering by property name, user, and date range.

1. Select the History tab of the incident when you have the incident open for editing - the history of changes will be displayed.
   
   
   
   

2. You can filter the list of changes displayed by selecting from the filters below and clicking on ‘Search’.

   Field	Select the field that you want to filter by
   User	Select the user you want to filter by
   Date From	Select the start date you want to filter by
   Date To	Select the end date you want to filter by
   Change ID	Select the Change ID you want to filter by

3. The filtered list will be displayed. 
4. To clear the filter, click on ‘Reset’.

Version Tab

Enterprise Tester also creates versions of the incident each time a set of changes are made. The Versions tab lists the versions that have been created over time and provides the following information.

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Sync History Tab

On the Synchronization History tab, you can view a list of all synchronization events. A list will appear showing the date and time of each synchronization that has updated the incident details.

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