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Another point to note when configuring your field mapping configuration for "Automap" or "Map" type mappings is that you may need at least one value in your JIRA picklist ( configurable set of allowable values) for for the field (drop down list, checkbox list etc.) for the field to be detected as a configurable field for these mapping types. After adding your value(s) to JIRA you may need to perform a refresh lookups before the field will be detected.
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In addition to synchronizing requirements and incidents between JIRA and ET you can also set up tasks to synchronize picklist field values. A good example of when this would be useful are the fields Versions and Components.
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