...
3. Run the following command:
PostInstallTasks.exe
They You should this message, confirming they are in the correct directory:
...
This should run (silently) and will patch the web.config file with the necessary changes to the web.config file.
After this if the Now try to access ET in their your web browser it should start up correctly.
If they you are still have problems with starting up, if they could email their your web.config file through to us to Catch Support for review, then we can take a look. The PostInstallTasks should add a section to the bottom of the web.config that looks like this:
<assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
<dependentAssembly>
<assemblyIdentity name="Common.Logging" publicKeyToken="AF08829B84F0328E" culture="neutral"/>
<bindingRedirect oldVersion="0.0.0.0-2.1.1.0" newVersion="2.1.1.0"/>
</dependentAssembly>
</assemblyBinding>
</runtime>
</configuration>
Which This is what removes the error related to the common logging version mismatch.