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- We officially support the last latest two versions of Enterprise Tester.
- Support is provided when you have an active subscription.
- Support will help with workarounds and bug reporting.
- Critical bugs will generally be fixed in the next maintenance release.
- Any Security issues will be prioritised over functional issues.
Other bugs will be scheduled accordingly, depending on various considerations, such as
Bug fixes are evaluated on:
- How many of our supported configurations are affected by the problem
- Whether there is an effective workaround or patch
- How difficult the issue is to fix
- Whether many bugs in one area can be fixed at one time