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If your scores are very low, and you are experiencing poor performance within the Enterprise Tester application we suggest you log a support request and attach and export of your performance score details to your support request for review by our technical support team. |
Changing Your Score
Making improvements to your hardware may not necessarily improve your overall score - this is because the performance test takes the lowest sub-system score when calculating the overall score - so for example if you upgraded the CPU and memory in your ET server, this may improve your search and indexing scores, but if these are already higher than the data creation and data deletion scores, it will have no effect on your overall score.
Don't let this worry you though, increasing a sub-score will yield real performance improvements within Enterprise Tester for your users. ET only take the lowest score for purposes of ranking servers against one another, and because it's more indicative of overall performance then take an average or median of the sub-system scores.
Is the Score Similar to a Windows Experience Index Score?
The windows experience index (WEI) is a feature introduced in Windows Vista and above that allowed you to determine the performance of a number of sub-systems within your computer, including CPU, Memory, Disk and Graphics. Like Enterprise Testers server performance score, the WEI uses the lowest score to of all sub-systems to determine the overall score.
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