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Comment: First published version

Refresh Lookups allows Enterprise Tester to pull in static information from external systems such as JIRA or TFS.

Static information can consist of items like Custom Field values or Workflow configurations.

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Automatic Refresh Lookups will occur on an upgrade or restart of Enterprise Tester, or when a Project Link is created when mapping between projects.

Refer Setting Automatic Refresh Lookups to turn the Automatic Refresh off or on.

  

Manual Refresh Lookups

A Manual Refresh Lookups

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To keep JIRA or TFS field information up-to-date in Enterprise Tester, Refresh Lookups is pulls up to date static information into Enterprise Tester and is required after adding or editing custom fields in external systems, or if a workflow has changed in JIRA.

When configuring an incident or requirement link to your defect tracker, you may be prompted to refresh lookups prior to configuring your fields.

 

Refresh Lookups can be performed at two levels:

Project - where a Project Link is created and specific project details must be refreshed.

 

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Global - Via the Admin Tab, External Systems option.  The button at the top of the grid will Refresh Lookups for all external systems.

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When Refresh Lookups is pressed via the Project Link screen:When configuring a requirement link on the “Mapping” tab or when selecting to configure your custom fields when setting up an incident link, you may be alerted through the Refresh Lookups screen that a refresh is in progress or be prompted to Refresh Lookups.

If the Refresh Status is in progress, please wait until this process is complete before proceeding to complete your field configurationsconfiguration:

If the Refresh Status is “Idle”, click on the “Refresh Now” button. 

Once the Refresh is complete, a A completion notification message will appear if the Refresh Lookups dialog box remains remained open.

The refresh is now complete and all custom fields and custom field values and workflow transitions are now up-to date.  You can now proceed to completing your field mapping.