Date: Thu, 28 Mar 2024 20:16:38 +0000 (UTC)
Message-ID: <1154296465.9487.1711656999000@catch-kbase-p>
Subject: Exported From Confluence
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Support
Support
Our Support and Bug=
Fixing policy
Our policies are simple:
- We officially support the last two versions of Enterprise Tester.
- Support is provided when you have an active subscription.
- Support will help with workarounds and bug reporting.
- Critical bugs will generally be fixed in the next maintenance release.<=
/li>
- Other bugs will be scheduled accordingly, depending on various consider=
ations.
- Any Security issues will be prioritised over functional issues.
- How many of our supported configurations are affected by the problem.=
li>
- Whether there is an effective workaround or patch.
- How difficult the issue is to fix.
- Whether many bugs in one area can be fixed at one time.
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